At Blessings Primitives, we are committed to providing top-quality Gifts products and ensuring your complete satisfaction. If you are not fully satisfied with your purchase, we have established a straightforward and transparent return process.
1. Return Timeframe
- 30-Day Policy: We provide a 30-day return window, meaning you have 30 days from the date of delivery to initiate a return request.
- Acceptance: We accept returns for both defective and non-defective products.
- Expiration: If more than 30 days have passed since your item was delivered, we cannot process a refund or exchange.
2. Return Eligibility & Conditions
For a return to be accepted, the product must satisfy these criteria:
- Condition: The item must be brand new, unused, and in the exact condition you received it.
- Packaging: The product must be returned in its original packaging with all inserts included.
- Proof of Purchase: A valid receipt or order confirmation is mandatory for processing any return.
3. Return Shipping Expenses
We believe in transparency regarding shipping responsibilities:
- Customer Responsibility: For all returns (including change of mind or incorrect size/color), the customer is responsible for arranging the return label and paying all return shipping costs. Shipping costs are non-refundable.
- Return label: Customer’s responsibility.
4. Restocking fee
- No Hidden Charges: We do not impose any hidden costs on our returns. There is a $0 Restocking Fee.
5. Return Process Instructions
To start a return by mail, please complete the following steps:
- Step 1 — Reach Out: Send an email to support@blessingsprimitives.com including your order number and the reason for returning the item.
- Step 2 — Get Authorization: Our customer support team will reply within 24 Hours with detailed instructions.
- Step 3 — Return the Package: Securely pack the item and mail it to our physical address 74 N Main St, Canton, IL 61520 USA.
6. Refund Issuance & Timelines
- Inspection: After we receive and inspect your returned package at our facility, we will notify you regarding the approval status of your refund.
- Refund Method: Approved refunds will be credited back to the original payment method.
- Processing Time: Our refund process time is 7 Business Days once the return has been approved. Your financial institution may require additional time to post the funds to your account.
- Currency: All refunds will be issued exclusively in the US Dollar ($).
7. Exchanges and Order Cancellations
- Exchanges: Yes, we accept exchanges. To exchange an item, return the original product following the steps above and place a new order.
Cancellations: If you need to cancel your purchase, you must do so within our cancellation window of 24 Hours.
Business Information
If you have any further questions regarding your return, please contact us:
Business Name: Blessings Primitives
Located In: ORENDORFF EMPORIUM
Our Address: 74 N Main St, Canton, IL 61520
Phone Support: +1 (309) 649-1010
Email Support: support@blessingsprimitives.com
Customer Service Hours
Mon–Sat: 9 AM – 4 PM
Sunday: Closed
Response Time: We are committed to responding to all inquiries within 24 Hours.